Privacy Policy

How we collect, use and protect your personal information.

Last updated: March 2026

Simply Bridging is a trading style of Simply Mortgages NW Ltd, registered in England and Wales (Company No. 09879551). We are authorised and regulated by the Financial Conduct Authority (FCA Reference: 726217). Our registered address is 1 Chapel Street, Preston, PR1 8BU.

This policy explains how we collect, use, store and share your personal data when you use our website or contact us for advice. Please read it carefully.

1. Information we collect

We may collect the following categories of personal information:

  • Your name, email address, telephone number and postal address
  • Details about your financial circumstances, property and lending requirements
  • Information about your credit history where relevant to your enquiry
  • Technical data including your IP address, browser type and pages visited on our site (via cookies — see our Cookie Policy)
  • Communications between you and us, including emails and call recordings where applicable

2. How we use your information

We use your personal data to:

  • Respond to your enquiry and provide bridging finance advice
  • Source and submit applications to lenders on your behalf
  • Comply with our regulatory obligations under FCA rules
  • Improve our website and services
  • Contact you about your application or related matters

We will not use your data for unsolicited marketing without your explicit consent. We will never sell your data to third parties.

3. Legal basis for processing

We process your personal data under the following legal bases:

  • Contract — where processing is necessary to provide the service you have requested
  • Legitimate interests — to operate and improve our business, where this does not override your rights
  • Legal obligation — where we are required to process data to comply with regulatory requirements
  • Consent — where you have explicitly given permission, for example for marketing communications

4. Sharing your data

We may share your personal data with:

  • Mortgage and bridging lenders where we submit an application on your behalf
  • Credit reference agencies where required for affordability or credit assessment
  • Our professional advisers (solicitors, compliance consultants) under strict confidentiality
  • Regulatory bodies including the FCA, where required by law
  • Technology providers who support our business (email, CRM, web hosting) under data processing agreements

We do not share your data with third parties for their own marketing purposes.

5. How long we keep your data

We retain client records for a minimum of six years following the conclusion of any advice given, in line with FCA regulatory requirements. Where no formal advice has been given (for example, an initial enquiry that did not proceed), we will retain your data for no longer than two years.

6. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request erasure of your data in certain circumstances
  • Object to or restrict processing of your data
  • Receive your data in a portable format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at steven@simplybridging.co.uk or write to us at the address above.

7. Cookies

Our website uses cookies to improve your experience. For full details, see our Cookie Policy.

8. Security

We take reasonable steps to protect your personal data against unauthorised access, loss or misuse. Our website uses HTTPS encryption. Where we use third-party technology providers they are required to maintain appropriate security standards.

9. Complaints

If you have a concern about how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113. We would welcome the opportunity to address your concern directly first — please contact us via our Complaints page.

10. Changes to this policy

We may update this policy from time to time. The current version will always be published on this page with the date it was last updated.